Terms & Conditions and Privacy Policy  ​

Updated August, 2025

This document governs your use of the website https://www.rack-king.ca​​/​ and the services (collectively, the "Service") provided by Racking.ca Inc. ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Legal Terms and Privacy Policy (the "Policy").

Part A: Terms of Service


1. Use of the Service You agree to use our Service only for lawful purposes and in accordance with this Policy. You must be at least 18 years of age (the age of majority in Ontario) to use our Service.

2. Intellectual Property All content on our website, including text, graphics, logos, images, and software, is the property of Racking.ca Inc. or its licensors and is protected by Canadian and international copyright and trademark laws.

3. Disclaimer of Warranties THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. RACKING.CA INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREIN. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

4. Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY LAW, RACKING.CA INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM YOUR USE OF OUR SERVICE.

5. Indemnification You agree to indemnify, defend, and hold harmless Racking.ca Inc., its directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your breach of this Policy or your use of the Service.

6. Termination We reserve the right, in our sole discretion, to suspend or terminate your access to the Service at any time, without notice, for any reason, including for violation of this Policy.

Part B: Privacy Policy


7. Our Commitment to Privacy Racking.ca Inc. is committed to protecting your privacy. This section explains how we collect, use, disclose, and safeguard your information and is designed to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

8. Collection of Information

  • Information You Provide: We collect personal information you voluntarily provide, such as your name, email address, shipping address, and phone number, when you place an order or contact us.
  • Information Collected Automatically: When you access our website, we may automatically collect certain information, including your IP address, browser type, and browsing behavior, through the use of cookies and similar technologies.

9. Use of Your Information Your personal information is used to:

  • Provide, operate, and maintain our Service.
  • Process your orders, quotes, and other transactions.
  • Respond to your inquiries and provide customer support.
  • Improve our website and services through usage analytics.

10. SMS (Text Message) Communications If you provide us with your mobile phone number in connection with an order or inquiry, you consent to receive non-promotional, transactional text messages from us regarding that specific order or inquiry. These messages may include order confirmations, shipping updates, and direct communications. We will not use this phone number for promotional marketing. Standard message and data rates may apply. You may opt out of these communications at any time by replying STOP to any message you receive.

11. Sharing and Disclosure of Information We do not sell your personal information or share your mobile phone information with third parties for their marketing purposes. We may share your information with trusted third-party service providers who perform services for us (e.g., payment processing, order fulfillment) under strict confidentiality agreements.

12. Data Storage and Security Your information may be stored and processed on servers in Canada or other countries. We implement reasonable administrative, technical, and physical security measures to protect your information, but cannot guarantee its absolute security.

13. Your Rights and Choices Under Canadian privacy law, you have the right to access and request correction of your personal information. You can control cookies through your browser settings and can opt out of SMS messages as described in Section 10.

Part C: General Provisions


14. Governing Law This Policy shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

15. Changes to this Policy We may update this Policy from time to time. The updated version will be indicated by a "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Policy.

16. Contact Us If you have questions about this Policy, please contact us at: info@racking​​.ca